IT Bloggers in Singapore and Malaysia

The primary role of the IT Support is to provide the business the ability to use IT solutions in a reliable and secure way.The secondary role is to integrate or unify all their IT solutions served on a single platform. The tasks covers Processing Staff Onboarding Setup Email Mailbox Add User to Distribution List Setup User Profile on Server Setup User Desktop Sign Staff IT Use Policy Agreement Handing over of IT Equipment Processing Staff Departure Backup Mailbox Delete User Mailbox Delete User from Distribution List Deactivate User Profile on Server Cleanup User Desktop Taking over of IT Equipment Troubleshooting Common End User’s issues Cannot send and receive email Cannot print Printer Jam Slow PC Performance Beside acquiring your IT Technical knowledge, it is also important that you must also pick up the other soft skills like communication, intra-personal and inter-personal skills. Communication Skills Language Competence Body Language Active Listening Technical Competency Skills